Every residential IP on our network belongs to a consumer who installed our partner SDK and is paid in real money for the idle bandwidth they donate. Once a year an independent law firm reads our contracts, talks to a sample of donors, and writes the report. If you ask, we send the unredacted PDF.
You shouldn't have to think about proxies any more than you think about TCP. We took every clever marketing word out of the dashboard and the API. The endpoint is named "endpoint". The status code for "everything is fine" is 200. We have never written a press release about a partnership.
Every full-time engineer rotates through customer support — including the founders. Ticket median age is 9 minutes. We do not have a tier-1 outsourcing arrangement. If you ping our Slack channel at 02:00 UTC, someone reads it, and the person who reads it can also deploy a fix.
"If you wanted to start the most boring infrastructure business in the world, proxies would be near the top of the list. We took that as a compliment, and it's been working out since."